Proof · Systems and results
The systems we've built, and what each one did
We run our systems on our own companies first. Here is each one, the job it does and the result it produced. Hard numbers where we have them, plain words where we don't.
Thirlwell Property Services
Pressure washing, Toronto- Business operations
Custom operations software
One workspace for leads, quotes, jobs, payments and calls, built for this business.
Average job $247 in 2025, $523 in 2026
- Sales operations
Paid ad testing
Runs scaling, testing and retargeting campaigns and reads cost per lead ad by ad.
Best ad: 97 leads at $31.32 each
- Sales operations
Warm retargeting
Shows ads to past visitors and engaged people to win leads back cheaply.
64 leads at $15.25 each
- Sales operations
Ad to payment tracking
Ties every lead and every payment back to the exact ad that produced it.
1,005 leads tracked from ad to payment
- Sales operations
14 day follow up chain
Texts and emails quiet leads on a set schedule until they reply or close out.
46 stale leads back in follow up on day one
- Sales operations
Past customer reactivation
Brings past customers and dead leads back through a timed text sequence.
180 past customers and old leads followed up again, in 3 waves
- Sales operations
Conversion feedback to Meta
Sends lead, quote and job done events back to Meta so the ads learn from real customers.
83 real outcomes fed back to Meta, 0 failed
- Sales operations
Partner outreach
Runs email and text outreach to local partners from one list.
48 local partners worked from one list
- Business operations
Payment matching
Matches incoming payments to the job they belong to and totals revenue by month.
6 of the first 9 payments matched automatically
- Team operations
Tech portal
Each tech signs in on their phone and sees their own jobs, client photos and job chat.
3 real jobs on a tech’s phone, staff records locked
- Team operations
Labour head job board
Gives the head of labour the job board plus client texts and emails in one inbox.
83 client threads in one inbox, photos included
- Sales operations
Speed to lead
Starts a call and text sequence on every new lead automatically.
Call and text start the moment a lead arrives
- Sales operations
New lead alerts
Texts the setter the second a new lead lands.
Setter texted the moment a lead lands
- Sales operations
Automatic quotes
Sends the quote the moment a lead is moved to Quoted.
Quote out the moment a lead is ready
- Sales operations
Reply reader
Reads every inbound email and flags buying interest, complaints and hard no answers.
Buying replies flagged within 15 minutes
- Sales operations
Instagram quote lane
Turns Instagram comments and DMs into quote requests in the pipeline.
Proven on a live post, comment to quote
- Business operations
Money dashboard
Shows revenue, leads, ad spend, deposits and the monthly goal by period.
Revenue and ad spend checked in seconds, no spreadsheet
- Business operations
Estimate and job calendar
Books estimates and jobs into locked slots.
Booked slots lock to stop double booking
- Business operations
Calling from the browser
Calls leads from the laptop and logs every call, including the leads nobody called.
Calls logged straight to the lead
- Team operations
Hiring and onboarding
Takes applications online, then collects signed contracts after the hire.
Apply to signed without paper
- Team operations
Setter training kit
Gives the setter scripts, videos and an AI assistant for each service.
Setter trained on each service line
- Team operations
Sales playbook in the app
Loads the sales process into the CRM so the rep works every call from the same playbook.
11 page playbook loaded into the CRM
- Team operations
Role based logins
Each role gets its own login that opens only the screens it needs.
Setter and head of labour locked out of the money screens
- Team operations
Crew hours by day
Logs each tech’s hours for every day they spend on a job, right on the job card.
Hours logged per tech, per day, on the job card
- Team operations
Job SOP library
Puts the steps for each job type in the tech’s app instead of a text thread.
Job steps live in the app, not in texts
Summit AIS
Systems we run for clients- Sales operations
Ad results reporting
Pulls spend, leads and cost per lead from every ad account into one view.
$32,343.40 spent, 1,327 leads, $24.37 each across 6 accounts
- Sales operations
Client lead capture
Pulls leads from client ad forms into the CRM and starts follow up on each one.
19 leads in 14 days, every one followed up
- Sales operations
Ad form to CRM
Carries the lead’s service, address and answers from the ad form to the record.
Test lead in the CRM 26 seconds after the form
- Sales operations
Service aware messaging
Reads inbound texts and emails and routes them to the right service line.
246 message renders checked, 0 failures
- Business operations
CRM watchdog
Checks every client workspace, its settings and its automations on a schedule.
2 client workspaces checked every 15 minutes
- Business operations
Weekly social posting
Stages and schedules a full week of reels and carousels, then reads them back.
9 reels and 2 carousels staged in one week, 0 overdue
- Business operations
Lead source backfill
Writes the source ad onto every existing lead record.
Every record filled, 89 of 89
- Business operations
Online contract signing
Sends client agreements for signature from a hosted page.
No printing, scanning or chasing paper
- Business operations
Release review
A second AI reviewer checks software changes before release and can hold one until it’s fixed.
Caught money screens open to the wrong role before release
@frostthirlwell
The content system- Business operations
Content scheduling engine
Stores, schedules and posts every reel across accounts and catches anything overdue.
1,320 posts managed, 0 overdue
- Sales operations
Weekly newsletter
Writes and sends the weekly letter, with a welcome flow for new subscribers.
173 sent, 171 delivered
- Business operations
Trial reel pipeline
Builds, checks and schedules trial reels in batches.
49 trial reels scheduled in one batch
- Business operations
Winner scanner
Scans live trial reels and picks the top performers by reach.
747 trials scanned, 26 winners picked
- Business operations
Shorts repurposer
Reposts reels over 500 views to YouTube Shorts automatically.
About 85 days of Shorts lined up at launch
- Business operations
Video library
Indexes the whole YouTube channel for packaging and thumbnail research.
354 videos indexed
- Business operations
Clip cutting
Finds the best moments in long videos, then cuts, captions and queues them.
8 clips cut in one run
- Business operations
Speech publisher
Titles, thumbnails and schedules full length speeches on YouTube.
41 minute speech uploaded and scheduled
- Sales operations
Comment to DM
A viewer comments one word and gets the resource in their DMs.
Two keyword flows live
Project Risk
Journal and clothing- Business operations
Online store
Sells the Project Risk journal through its own storefront.
Store live, journal for sale
Numbers come from our own dashboards and logs, September and October 2026. Client systems are shown without client names until each client clears it.
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