How to delete your data

SummitAIS · Frost Axis Incorporated · Last updated 5 August 2026

If you submitted an enquiry to one of our businesses through a Facebook or Instagram form, or contacted us any other way, you can have everything we hold about you deleted. There is no account to log into. Just ask us and we will do it.

Request deletion

Email frostthirlwell@gmail.com with the subject line Data deletion request, and include:

The name you gave us
The phone number or email address you gave us
Roughly when you made the enquiry, if you remember

We need those details only to find your record and confirm it is yours.

What happens next

We confirm receipt of your request.
We delete your contact details, enquiry answers and any notes from our customer management system, and remove you from all marketing contact.
We confirm once it is done.

We action requests promptly and within the time limits set by applicable Canadian privacy law.

One exception. Where we have already invoiced you for completed work, tax and accounting law requires us to retain the transaction record. In that case we delete everything else and keep only what the law obliges us to keep, used for nothing but that legal purpose.

Deleting the Meta connection

Separately, you can remove any connection between your Facebook or Instagram account and our application in your Meta account settings under Settings & privacy → Settings → Apps and websites. Doing that stops future sharing, but does not itself delete records we already hold. Email us for that.